Q: How do we get started?
A: We will need basic information about you and your project. To save you time, your initial contact can be via our "Contact Us" tab here on our website. The more information you can give us here, will help in the speed and accuracy of your project. Your request will be relayed to one of our customer service representatives. Some projects are just more complex than others and may benefit from an in office consultation. This is a creative process and have found that idea and information transfers are more accurate and efficient this way compared to back and forth emailing. We like to build relationships with our customers and we are involved in the community, so want to have a face to put with your name. If this is the case a customer service representative will contact you and ask any additional questions they may need answered and setup an appointment if neccessary.
Q: Where are you located?
A: 1307 Creek Trail Dr, Jefferson City, MO 65109, see our Contact Us page.
Q: Do you do custom designs?
A: Yes. We will take a design, or concept you have, and enhance it, or build it from the ground up.
Q: If we have artwork, what format do we need?
A: PDF, jpg, bitmap, or PhotoShop.
Q: What is your minimum order?
A: It varies with the different process we offer. It can be as low as 1 item.
Q: What is the normal turnaround time?
A: 2 Weeks.
Q: Can you screen print and embroider on products we provide?
A: Yes, however we cannot replace carried-in items should anything happen to them during the production process.